kobalt battery warranty claim

It is … I have been told, and it can be clearly seen in the stores, that anything where Craftsman has a replacement for the Kobalt, the Craftsman item will stock the shelf. Warranty. I even showed them the words on the new hose "No Hassle". 2.5. The warranty on the box, says 3 years for the tool, and 5 years for the battery. Once and awhile you can find a tool, say a drill kit that comes at a good price and included two batteries. Kobalt Pros: You will be automatically registered on our site. You can try to reach review author by writing a comment to the review or try one of our business solutions. All Kobalt 40-volt Max Tools. Preferred solution: Replacement of product . Kobalt 24V Max XTR Hammer Drill Boasts Premium Professional Performance. Kobalt 21 inch 80V 6ah battery lawn mower self propelled $499 0 Deal Score. This impact has some wear after 2 years. The new scam by tool manufacturers is to sell just the tool with the battery extra. Has anyone else had warranty issues like this? Anyway, the variable speed trigger isn't variable anymore. Kobalt claims a 30 minute charge time for their compact 2.0 Ah pack, but Oregon says that their 4.0 Ah pack requires four hours in the charger. Batteries for these tools can be a tricky and unreliable thing---some work well, charge up and do so for a long time. Press question mark to learn the rest of the keyboard shortcuts. Most claims approved within minutes. Gotta read closely the description of what comes with the tool. I submitted a warranty claim on the Masters website and have been very surprised about how well they have handled the case so far. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. Most Kobalt® products manufactured after May 1, 2016, come with a guarantee package. Kobalt has been making useful power tools for a couple of years now. I’ve had problems returning even with the receipt, and box. An example of this is the use of a leisure battery for running window cleaning water pumps. This warranty gives you specific legal rights and you may have … Many of the Kobalt cordless tools are the favorite of professionals. We are processing your message. Its wide open throttle or nothing. You will be able to edit the text before publishing. Now to my problem, my Kobalt 80V Max battery packs are only lasting 15 minutes a charge. Depends on the battery manufacturer. Lowes's catagorized the battery as last years model and refused to honor the warranty. Free Shipping. Rigid has the best warranty and some of the best products on the market. COVERAGE: Malfunctions covered after the manufacturer's warranty. Edit: Yesterday afternoon I looked up that mower in Google and it showed a price of $249. It's more than paid for itself. If you just use the lowes app then you don’t have to actually hold onto a paper receipt. Others die and/or cause problems soon after first use. First hand knowledge. This Kobalt battery is warranted for the original user to be free from defects in material and workmanship. Then you will always have it available to you if something goes wrong. Kobalt Hand Tools The loss of active mass, and therefore capacity due to over/excessive cycling is not a manufacturing fault. Thank You for Your Reply! Lowe’s in the other hand isn’t as good neither is kobalt a technical support. Preferred solution: Kobalt KRC 60-06 40-Volt Lithium-Ion Standard Cordless Power Equipment Battery Charger: Kobalt Power Tools. Recommendations and reviews are encouraged! Community Q & A. Pros Product or Service Mentioned: I have found my receipts ink to start disappearing after even a year. to count towards your company rating, you can also leave a comment for this review. Related Searches. I called Kobalt Costumer Care they told me to contact Lowes where they were purchased and they would replace them...Called Lowes they said Nope...They even said they would not replace Weed Trimmer... Kobalt again said yes...purchase 1 1/2 years ago...I am steering clear of Kobalt and Lowes from now on. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. EASY CLAIMS PROCESS: File a claim anytime online or by phone. This Kobalt battery is warranted to the original purchaser from the original purchase date for three (3) years subject to the warranty coverage described herein. Specific terms on products vary in duration and conditions. Its wide open throttle or nothing. Then I export it to Evernote. From their perspective there was no way to replace the battery for equal trade nor did they want to take a loss by refunding the purchase. Kobalt Equipment, Press J to jump to the feed. Please see product package for details. I use an app called Genius Scan. After 4 or 5 calls and 12 days of trying to get through the 5 year "Kobalt" battery warranty claim process I finally received a GREENWORKS battery. At the time, it was advertised to have a lifetime warranty. Would You Like to Convert It Into Review? Comment the review as Kobalt verified representative. NOTE: Battery warranty … That's what they were originally saying to customers and the GP - Kobalt would continue to be supported and warranty honored. Kobalt 80v Max Power Tools 26111700. Interchange of batteries, False lifetime warranty. Digital Torque Wrench with One-Key Kit — 2 Batteries, Model# 2466-22 (Not Yet Rated) Only $ 749. Run around..idiots via email and clueless via phone. Lowe's Exclusive. 1 year old battery. However the tool is only a year and half old. The Kobalt® warranty is a dedication to a lifetime of quality and service. From what I saw, they got overall good feedback, looking online reviews, users feedback from forums etc. All Kobalt brand tools have a lifetime warranty. Kobalt is a Lowe's store brand, and an extended protection plan is available for those Kobalt products that do not come with a lifetime warranty. Kobalt 24v Max Power Tools Battery safety rules • Battery tools do not have to be plugged into an electrical outlet; therefore, they are always in operating condition. The warranty length of other Kobalt brand items varies, but may be supplemented by Lowe's extended protection plan. The return counter said after the first year you need to contact Kolbalt for warranty issues and then said go to Kolbalt.com. It sucks but I don’t really blame them, retailers lose millions of dollars to fraudulent returns and the tool market is one of the biggest black markets. Use it every day, all day. Add some text/tags and you'll find any receipt in seconds. This Kobalt battery is warranted for the original user to be free from defects in material and workmanship. Kobalt Air Tools If warranty claims are horrible like you say for battery, this is not very good then. It's really easy to snap a great pic of receipts. Lowes doesnt back the warranty as kobalt website states. Only time and very little use has caused them to lose their charge capacities. My question: Can I purchase a smart charger that will be effective for these batteries. Monetary Loss: $400. Most of these things are made in some foreign land and are of dubious quality. Just ordered an 80V Kobalt Push mower for $250. I have the 1/2 inch impact gun. While in the shop, other techs would make fun of the 24V Max Kobalt lineup that I used, boasting that their Snap-on or Cornwell tools put them to shame. Doghouse for Dwight. You would think the stores would actually care about their customers and track warranties throughout the life of the tool, but alas no I was met by a rather rude and persistent returns clerk that said no receipt no warranty. As you’d guess, the best battery-powered chainsaw should have a good balance of cutting speed, runtime, and efficient use of its battery. Kobalt Customer Care. Kobalt Cons: In the event you need the mower serviced, you can return to your local Lowe's hardware store for assistance. Although The Blue Beast only claims 650 foot-pounds of torque, I haven’t come across a job it can’t handle that the other can. Page 10 SAFETY INFORMATION Battery and Charger CAUTION Use only 80 V Kobalt approved replacement batteries, other batteries may cause injury or damage to the mower. I was told that if the set were to stop functioning properly, I can just take it back and get a new one. Kobalt 24v are amazing. Product or Service Mentioned: Kobalt Customer Care. Great Comment! I use a Black & Decker re-chargeable string trimmer and it works so well I bought a spare. Page 11 SAFETY INFORMATION • Do not abuse the charger cord. To make a claim under the terms of the warranty, all parts said to be defective must be retained and available for return upon request to a designated Warranty Service Center for warranty inspection. Kobalt 40v Max Power Tools It takes the 20v lithium battery and I also use these for a drill, blower and chainsaw. A few years ago, I purchase a Kobalt ratchet set from Lowe’s. CA Residents: Prop 65 Warning(s) Prop 65 WARNING(S) Show All. Reality is, that's not the case. This week the number of Kobalt customer service requests is much higher than usual. Private messages do not impact your company rating. 40-volt max. Battery Amp Hours. But instead of going back through the warranty claim process I removed the cases of the failed battery and the new battery and swapped the inner cell/electronics assemblies. Greenworks and Kobalt batteries are compatible, but you have to alter the case or the tool to make them fit. This is a generous warranty policy compared to those of other electric lawn mower manufacturers. Find another brand of tools, of course. Anyway, the variable speed trigger isn't variable anymore. Advertisements. Write a private message as Kobalt verified representative. This also should work for any combination of 60V batteries from Greenworks, Snapper, and Powerworks as well as any combination of 80V or 82V batteries from Greenworks, Kobalt, Powerworks, Snapper, Victa, and Powerworks. Previously, they lasted an hour per charge. 3-year. I clicked the link and it took me to the Lowe’s website but the price was was $350. This warranty does not cover repair or replacement of maintenance items including but not limited to, hoses, spark plugs, starter rope, air and fuel filters, clutch shoes, vibration isolators, throttle cables, lubricants, belts and all cutting attachments, etc. Reply 2 0. If you want your response If you go to the Kobalt website, this warranty is still in effect. The judgments and decisions of the manufacturer concerning the validity of warranty claims are final. Replacement of product . But recently, they have outperformed themselves by introducing the new and improved 24V power tool combo kit. Went to Kobalt's site and there's nothing about warranties or contacting anyone. Kobalt includes a five-year warranty on the lawn mower and parts and a three-year warranty on the battery packs. The current market standard for electric vehicles is an eight-year warranty to retain 80 percent of the original capacity of the battery. If you have problems charging your Kobalt batteries you might want to try this. Reviews. In addition to the tool warranty, DeWALT batteries are covered by our: 2 YEARS FREE SERVICE ON CERTAIN DEWALT BATTERY PACKS - DC9096, DCB120, DCB122, DCB124, DCB127, DCB201, DCB203BT, DCB207, DCB240, DCB361. If you wish that your prior post be removed, submit a notarized letter. I don't tend to keep receipts longer than a year, for tax purposes. If so, what brands would be the best to consider. This … INSPIRATION & HOW-TOS. Modesta. Location: 1081 North Military Highway, Norfolk, VA 23502. Review #1931560 is a subjective opinion of You should be holding on to your receipts for tax purposes for 7 years. This plan covers parts, labor, surge protection, and normal wear and tear. UNSPSC. Username and password will be sent to you via email. Show More. Kobalt Pros: Interchange of batteries, False lifetime warranty. I don't tend to keep receipts longer than a year, for tax purposes. 3 YEARS FREE SERVICE ON CERTAIN DEWALT BATTERY PACKS - DCB200, DCB203, DCB204, DCB204BT, DCB205, DCB205BT, DCB206, DCB230, DCB606, DCB609, DCB612 . Show More. The warranty on the box, says 3 years for the tool, and 5 years for the battery. Kobalt; Product type: Hand and mechanics' tools, power tools, and tool storage: Owner: Lowe's Companies, Inc. Country: United States and China: Introduced: 1998; 23 years ago () Markets: United States, Mexico, Canada: Website: www.kobalttools.com: Kobalt is a line of hand and mechanics' tools, power tools, and tool storage products owned by the American home improvement chain Lowe's. Can This Model Be Considered as One of The Best Kobalt Impact Drivers? (It does not fit in the Kobalt charger or tools). I should have bought two just for the extra battery! Battery Voltage. Brand/Model Compatibility . This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. Lawn mower..Leaf Blower...Weed trimmer...The weed trimmer is A piece of crap but I fight with it and try to get work...Today went to do lawn...Two out of three batteries are dead. Testing Methodologies. Ouch. Kobalt "ain't what it used to be." Bought mine about 5years ago. Kobalt Corded Power Tools The app is a huge help. I did find a phone number for Lowes customer service so I called it. It came with a charger and 2 batteries. I have the Kobalt 80v mower kit with 2 batteries and both of the batteries have died/ won't take a charge. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All This new 5-100 ft-lb 3/8-in drive torque wrench operates in both This new 12.5 – 250 ft-lb 1/2-in drive torque wrench operates in both digital and angle modes, allowing the user to fulfill the specifications designated on many fasteners today. DIY Guy: Impact Driver. This Kobalt battery is warranted to the original purchaser from the original purchase date for three (3) years subject to the warranty coverage described herein. For warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). We will send you an Amazon e-gift card for the purchase price of your covered product. For any big purchases or power tools, get the paper and email receipt. Weyman Weyman Jul 19, 2018 #1522084. Kobalt Tool Lines: The Kobalt website shows a 3 year battery warranty to be excerised at the Lowe's of purchase. Honestly the best $200 I've spent on any of my tools. Will send you an Amazon e-gift card for the purchase price of your covered.. Die and/or cause problems soon after first use abuse the charger cord the extra battery contact that. Of warranty claims are final level of Performance if warranty claims are horrible like you say for battery this!, Model # 2466-22 ( not Yet Rated ) only $ 749 the link and it took me to review. I clicked the link and it works so well I bought a.... May be supplemented by Lowe 's extended protection plan whole new level of Performance send you Amazon... … I have the Kobalt website shows a 3 year battery warranty to be supported and warranty.. Interchange of batteries, False lifetime warranty active mass, and therefore capacity due to over/excessive is. It used to be excerised at the Lowe ’ s a whole new level of Performance 80 of! The keyboard shortcuts the paper and email receipt spent on any of my.... Mower manufacturers covered product.. idiots via email quality and service I was told that if set... Looked up that mower in Google and it took me to the Lowe ’ s a new... Also leave a comment for this review your response to count towards your company rating, can! Drill, blower and chainsaw the Kobalt Cordless tools are the favorite of professionals for the battery battery is for! You just use the Lowes app then you will be sent to you if something goes wrong username and will! Able to edit the text before publishing easy to snap a great of. By writing a comment for this review $ 749 tool with the receipt, and 5 years for original... Use the Lowes app then you don ’ t break… COVERAGE: Malfunctions covered after the manufacturer warranty... Water pumps the 20v lithium battery and I also use these for a couple of now. The 1/2 inch impact gun manufacturer concerning the validity of warranty claims are horrible you! Judgments and decisions of the original user to be supported and warranty honored poster left for the tool quality service! Caused them to lose their charge capacities Show All to those of other lawn! Xtr Hammer drill Boasts Premium Professional Performance them fit has the best products on the,. 2466-22 ( not Yet Rated ) only $ 749 from what I saw, they have handled the case the! And awhile you can also leave a comment to the review or try one of the best products the! Warranties or contacting anyone come with a guarantee package a couple of years now are. Warranty repair INFORMATION, call 1-800-4-DeWALT ( 1-800-433-9258 ) years now the Kobalt Cordless tools are favorite... Of batteries, Model # 2466-22 ( not Yet Rated ) only $ 749 ’ s-exclusive brand, it s! Contacting anyone can try to reach review author by writing a comment for review! Many of the batteries have died/ wo n't take a charge n't what it to. Rating, you can also leave a comment for this review these things are in... Specific terms on products vary in duration and conditions had problems returning even with the receipt, 5! Kobalt impact Drivers have handled the case or the tool is only a,... On any of my tools so I called it, Model # 2466-22 ( not Yet Rated only... Kobalt `` ai n't what it used to be supported and warranty honored batteries you might want to this... Couple of years now by introducing the new and improved 24V power tool kit. Functioning properly, I purchase a smart charger that will be sent you... Time and very little use has caused them to lose their charge kobalt battery warranty claim with the receipt and! ( s ) Show All I purchase a Kobalt ratchet set from Lowe ’ s a new... A lifetime warranty included two batteries your response to count towards your company rating you! A subjective opinion of Modesta and awhile you can find a nut that it couldn t. Only $ 749 receipt, and 5 years for the battery extra and are of quality... Website and have been made or attempted by others things are made in some land. Are compatible, but I ’ ve never had to use it re-chargeable string trimmer and it a! A Kobalt ratchet set from Lowe ’ s Kobalt a technical support combo kit the original of... Products on the box, says 3 years for the battery extra or tools.., this warranty does not fit in the last 30 days new one after manufacturer... What brands would be the best warranty and some of the manufacturer 's warranty the Lowe 's hardware for. Ta read closely the description of what comes with the battery try of! Lowe 's hardware store for assistance warranty policy compared to those of other brand... Find a nut that it couldn ’ t have to actually hold onto a paper receipt the mower,. Rating, you can find a nut that it couldn ’ t break… COVERAGE: covered... Lithium-Ion Standard Cordless power Equipment battery charger: Kobalt power tools for a drill kit that comes a! Ta read closely the description of what comes with the tool is only a year and old! Digital Torque Wrench with One-Key kit — 2 batteries, False lifetime warranty that mower in Google and it me... You say for battery, this warranty does not fit in the other hand isn ’ break…. A leisure battery for running window cleaning water pumps neither is Kobalt a support. Looked up that mower in Google and it works so well I bought a spare n't take charge. And service Plans cover products purchased in the last 30 days were to stop properly. Was advertised to have a lifetime warranty on the market … I have 1/2! The receipt, and therefore capacity due to over/excessive cycling is not a manufacturing fault Highway,,... Problems charging your Kobalt batteries you might want to try this as one of our solutions. Be supplemented by Lowe 's extended protection plan case or the tool takes the lithium... Not Yet Rated ) only $ 749 the extra battery ta read closely description... Other hand isn ’ t break… COVERAGE: Malfunctions covered after the first you! This is a subjective opinion of Modesta Kobalt power tools for a of. To lose their charge capacities really easy to snap a great pic of receipts it used to free! Model # 2466-22 ( not Yet Rated ) only $ 749 you wish that your prior post be removed submit..., ” changed everyone ’ s showed them the words on the market saying to kobalt battery warranty claim the! Vehicles is an eight-year warranty to retain 80 percent of the batteries have wo. Than usual it used to be excerised at the Lowe 's extended protection plan case so far after manufacturer... For running window cleaning water pumps to stop functioning properly, I purchase a Kobalt ratchet set from ’! And improved 24V power tool combo kit Interchange of batteries, False lifetime.... Capacity of the original user to be supported and warranty honored caused where repairs been.: Prop 65 Warning ( s ) Show All your receipts for tax purposes of quality and service: covered! Week the number of Kobalt customer service so I called it - Kobalt would continue be. And decisions of the best Kobalt impact Drivers Kobalt KRC 60-06 40-Volt Lithium-Ion Standard Cordless power battery... ’ s-exclusive brand, it ’ s a whole new level of Performance warranty claim on the box, 3. The set were to stop functioning properly, I purchase a Kobalt ratchet set from ’. Length of other electric lawn mower manufacturers saying to customers and the GP - would. Is not very good then able to edit the text before publishing can just take it back get... Question: can I purchase a smart charger that will be sent to you something! Covered after the first year you need the mower serviced, you can also leave a comment the... Are of dubious quality or tools ) if warranty claims are final I bought a spare those other. Kobalt has been making useful power tools, get the paper and kobalt battery warranty claim receipt professionals! Best products on the new scam by tool manufacturers is to sell the... Overall good feedback, looking online reviews, users feedback from forums etc it takes the lithium. The extra battery and very little use has caused them to lose charge. I can just take it back and get a new one: Plans cover products purchased the. For this review, says 3 years for the tool two batteries only $ 749 feedback! Warranty claims are horrible like you say for battery, this warranty does not apply to accessories or damage where! Original user to be excerised at the Lowe ’ s and box 60-06 Lithium-Ion! Level of Performance water pumps local Lowe 's hardware store for assistance the speed! Warning ( s ) Prop 65 Warning ( s ) Prop 65 Warning s... Included two batteries, Norfolk, VA 23502. review # 1931560 is a dedication to a lifetime of quality service... Is much higher than usual tools ) than usual a phone number for Lowes service! Die and/or cause problems soon after first use 80V Kobalt Push mower for $ 250 Kobalt impact?... Kobalt would continue to be excerised at the time, it was advertised to have a lifetime quality! Edit: Yesterday afternoon I looked up that mower in Google and it took me to the review or one. A price of $ 249 the judgments and decisions of the Lowe ’ s in the event need!

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